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Tomtom Error When Contacting Server

Also make sure you are using a usb port on the back, not the front, of the computer. Outstanding Explorer Replies: 13 US 3 years ago 17 April 2013, 05:28 19 The LL format finally finished with no indication of failure. And use the original cable that came with the device. like this 2 JessSchw Author You can see here how much reputation JessSchw has received from other members. have a peek at these guys

All rights reserved. You might try reconnecting and using Operate My Device, navigate to some point in your city, tap Done when complete and safely disconnect (Device/Disconnect Device). like this 1 Camcaman4708 Author You can see here how much reputation Camcaman4708 has received from other members. If you can get to that site, then you will have to explore issues with your device. https://en.discussions.tomtom.com/xl-xxl-home-23/error-when-contacting-server-57895

All rights reserved. All rights reserved. like this 0 patk You can see here how much reputation patk has received from other members. Click Mark as Solution - Did someone post something helpful?

For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life gavsdavs You can see here how much reputation gavsdavs has received from other members. Outstanding Explorer Replies: 13 US 3 years ago 19 April 2013, 11:11 22 Well, nothing worked to get this thing working again.  When I went to Tom Tom Support I told chrome://tthome/content/logic/netutil.js:77             return new ServerError(message, status, uri, undefined, additionalInfo); 1. Click Mark as Solution - Did someone post something helpful?

All rights reserved. If you device is working you are good. Unfortunately MapShare map corrections are temporarily unavailable. It was indeed a technical issue in TomTom HOME, but has since been resolved and you should be able to update you map now My apologies for the inconvenience and thanks

Thanks, Lorna like this 0 Jump to top View mobile version English Deutsch Francais Powered by Insided Drive Car Motorcycle Camper and Caravan Truck Accessories Maps and Services MyDrive Outlet Routes Add details about the TomTom device to your post: Device name, Application- and Map version. Check our support videos at tomtom.com/videosupport gavsdavs You can see here how much reputation gavsdavs has received from other members. like this 0 Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no

I'm asking this because I read somewhere that if you have multiple devices that you have to have seperate accounts and different e-mails for each device. https://en.discussions.tomtom.com/xl-xxl-home-23/errormessage-475116 Please see the link above for guidance. HOME cannot connect to the TomTom server (server refused connection). I finally tried to install maps from my back up folder but that failed to complete also.

Thanks to the TT support management to take seriously into consideration this request. More about the author The files are not there. This is extremely annoying since i need to update the device for new Frence traffic laws; not doing this may render me a fine of 1500 euros when i am on Home Question: TomTom Home - device update fails at step 2: "Error when contacting server" Share this topic TweetGoogle+Facebook-like MarkG Author You can see here how much reputation MarkG has received

like this 0 Camcaman4708 Author You can see here how much reputation Camcaman4708 has received from other members. David Stubbs Portland, Oregon, US like this 0 3 comments Oldest first Newest first Best voted YamFazMan You can see here how much reputation YamFazMan has received from other members. I'm going to take a rest from it for awhile and maybe try working with it later. check my blog italy.zip is an invalid archive?????

I've also went into the Disk Management and tried doing a format which also failed. Staff Replies: 13320 Expert (Multi-sport) Expert (Android App) Expert (iPhone App) Expert (RIDER) Expert (Car navigation) Expert (Golfer) Expert (Runner) Netherlands 2 years ago 18 July 2014, 11:28 24 Hi gavsdavs,Follow Master Explorer Replies: 5 United Kingdom 4 years ago 8 June 2012, 09:47 8 it is cable connection and rather fast!

Apologies if this was addressed elsewhere, but I did not find the topic using Search.

Elite Vanguard Replies: 23357 Canada 3 years ago 16 April 2013, 11:52 15 Click on the My Computer icon on your desktop. Elite Voyager Replies: 3938 Expert (Car navigation) Netherlands GO 5100 3 years ago 8 April 2013, 15:11 1 See here for some useful tips about installing TomTom HOME: https://discussions.tomtom.com/t5/XL-XXL-HOME/FAQ-TomTom-HOME-installation-issues/td-p/448336" target="_blank.  like this Master Explorer Replies: 5 Italy 3 years ago 13 January 2013, 14:49 9 It is really a frustrating experience to (try to)  use the services linked to the TT server. Anyway, good to hear it's working again.

This delay in the solution of this problem is becoming a little tiresome. Click Mark as Solution - Did someone post something helpful? like this 1 Camcaman4708 Author You can see here how much reputation Camcaman4708 has received from other members. news Did this problem occur after getting an update to your device?

Try TTHome Help/Online Support to see if it will connect to the support site. That is if I could find one reasonably priced. Elite Vanguard Replies: 28052 Expert (Android App) Expert (iPhone App) Expert (RIDER) Expert (Car navigation) United Kingdom GO 520, GO 5000, GO Mobile Android app and a few others Bandit always Elite Vanguard Replies: 28052 Expert (Android App) Expert (iPhone App) Expert (RIDER) Expert (Car navigation) United Kingdom GO 520, GO 5000, GO Mobile Android app and a few others Bandit always

Master Explorer Replies: 5 United Kingdom 4 years ago 7 June 2012, 17:52 topic I cannot download the Map I purchased because error comes up: Error contacting the server: the connection https://discussions.tomtom.com/t5/LIVE-Services-HD-Traffic-and/FAQ-Danger-zones-in-France/td-p/245129" target="_blank Also, have you tried running your XL on the emulator (Operate my device)? Only problem is that when I format it is never successful because the process doesn't complete.  Any suggestions will be appreciated like this 0 Camcaman4708 Author You can see here how like this 0 Zsolt You can see here how much reputation Zsolt has received from other members.

Elite Vanguard Replies: 23357 Canada 4 years ago 10 February 2012, 14:18 10 Could the communication be blocked by a firewall or anti-virus software? (Kapersky or Nod32 in particular) like this 0 I decided to just wait now until I've got my internet connection running at full speed  before doing anything more. Save everything from the device, using Explorer (or Finder on Mac), include all the files (hidden as well).